Help with Tendry

Enter your dog’s name. A birthday and routine templates are optional. Start with an empty day or choose templates, then adjust your routines in Your dog. Templates organise care; they are not feeding or exercise recommendations.

Today shows your plan and upcoming appointments. Record care when it happens. Skip today makes room for a changed plan without marking that care completed. Journey keeps your history and notes together.

In Your dog, choose Edit profile to change a name or birthday. Add another dog to keep a separate history; Caring for switches the current dog.

Open a routine to edit its time or repeat days. Pause a routine when it no longer belongs in your plan. Pausing keeps the care already recorded.

Use Undo after recording care if you tapped by mistake. To delete a saved activity, open its details in Journey, choose Remove this record, then confirm Remove record.

Undo can retain an internal retracted entry to reconcile a correction. Remove record deletes the activity from the active household store. See the full deletion steps.

Different notes can be saved before both devices receive each other’s changes. Open the appointment and choose Review and combine notes to choose or combine useful text. All saved versions remain available.

Clearing the current note does not delete earlier versions. Remove the appointment to delete its note history. A care record created when marking the appointment attended keeps its own copy until that record is removed.

Turn on Appointment reminders in Settings and allow notifications. Reminders are scheduled 30 minutes before eligible appointments. An appointment entered less than 30 minutes before it starts will not receive that reminder.

Check Tendry’s notification permissions and your iPhone’s Focus settings. Reopen Tendry after changing permissions or appointments. Keep your own plans for anything important; reminders are a helpful backup.

In Settings, choose Export all care history and save the file somewhere you trust. Exports contain every accessible dog and household, including saved appointment-note versions, names and notes.

Choose Import a copy of care history to review and import an export. On the welcome screen, Restore a Tendry export opens the same process. Import creates a separate copy, and repeating an import can create another copy.

Tendry imports earlier supported exports and current exports, including saved photos and training programmes. Programme exports need an up-to-date version of Tendry. Export and import have a 64 MB limit; a size-limit error leaves saved care unchanged. Exports omit undone, retracted activities. Information not successfully saved or included in an available export cannot be restored from that export.

Sign in with your Tendry account. In Settings → Household and sharing, prepare an invitation and send its private link to one caregiver. They use their own account, review the invitation and join. Membership opens the household’s dogs and care automatically.

Already invited? Choose I have a household invitation on the welcome screen, or Join another household in household settings. You can paste the invitation link or code. Check the joining account before accepting.

Changes send and arrive automatically while Tendry is open and connected. Check Settings → Account for saved or pending care. Downloaded care and new entries remain available during a temporary outage; photos not yet downloaded need a connection.

If changes need review, open Review pending care. Tendry preserves your local information before you choose a shared version. Avoid deleting the app while investigating pending entries.

Those histories stay separate. Use the reviewed Bring existing care flow to copy a history into your Tendry account. Signing in does not merge histories or switch on CloudKit sharing.

The welcome screen’s Settings button still opens account, household, privacy and data controls. Read the deletion controls.

Use Settings → Account → Delete your Tendry account and review its consequences. Signing out only locks the device’s account history; it does not delete your account. Tendry cannot delete your Apple Account.

Support-mail deletion is separate. Request earlier deletion of support correspondence.